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Dalby Information
LOCATION
1 New Street
P O Box 559
Dalby QLD 4405
Ph: (07) 4662 6199
Fax: (07) 4669 6071
E-Mail: goondirdesk@goondir.org.au
Further contact details
CLINIC HOURS
Monday, Tuesday, Thursday 8:30am - 4:30pm
Wednesday 8:30am - 1:30pm (1:30pm - 4:30pm closed for clinic & staff meetings/training)
Friday 8:30am - 2:30pm
STAFF INCLUDES
Medical Practitioner
G.P. Registrar (when available)
Programs Manager
Health Services Co-Ordinator
Registered Nurse
Maternal & Child Health Nurse
Senior Medical Receptionist
Aboriginal Health Worker (Clinical)
Aboriginal Health Worker (Community)
Aboriginal Health Worker (Sexual Health)
Asthma Project Worker
Diabetes Project Worker
Transport Co-ordinator
Transport Officers
Grounds/Maintenance Persons
Cleaner
AFTER HOURS CARE
IF YOU NEED TO CONTACT A DOCTOR WHEN THE SURGERY IS CLOSED, PLEASE CALL THE MOBILE NUMBER 0438 144 895.
HOME VISITS
Home visits are available for clients of the service who are unable to attend the surgery. Screenings include; blood pressure, blood sugar level, pulse rate, urine analysis, dressings and general health information. Visits can also be arranged for patients in nursing homes and hospitals.
CLIENT COMPLAINTS
Clients who wish to lodge a complaint may do so by speaking to the Clinic Co-ordinator by phoning 4662 6199 or may do so in writing to the Chief Executive Officer PO Box 559 Dalby.
Alternatively you can contact the Health Rights Commission directly on: 1800 007 308.
TELEPHONING YOUR DOCTOR
LONGER CONSULTATIONS ARE AVAILABLE UPON REQUEST. A MESSAGE WILL BE TAKEN WHEN THE DOCTOR CONCERNED IS WITH ANOTHER CLIENT. IN THE EVENT OF AN EMERGENCY, CALLS WILL BE PUT STRAIGHT THROUGH TO THE DOCTOR.
FEES AND BILLING ARRANGEMENTS
Bulk billing is available for all clients through Medicare, as well as Veteran’s Affairs cardholder’s. The Doctor or staff will advise you of any other costs that might arise from your consultation or treatment (eg specialist appointments etc). All clients are urged to produce their Medicare care every time they visit the Health Service. Also to inform the reception staff of any change in personal details (eg address, phone numbers, new baby, etc)
PATIENT FEEDBACK/COMMENTS
OUR AIM IS TO PROVIDE CLIENTS WITH THE BEST POSSIBLE HEALTH SERVICE. TO ACHIEVE THIS WE ASK CLIENTS TO DEPOSIT ANY SUGGESTIONS THEY MAY HAVE IN THE SUGGESTION BOX PROVIDED IN RECEPTION AND ALSO ON THE FEEDBACK WEBPAGE (LINK ON HOMEPAGE).
REMINDER SYSTEM
A Reminder Service is provided to help you keep appointments. Please ask at Reception for further information.
GOONDIR ABORIGINAL & TORRES STRAIT ISLANDERS CORPORATION FOR HEALTH SERVICES
AGPAL ACCREDITED
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